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SEACOM South Africa

Channel Account Manager

Johannesburg

Channel Account Manager

SEACOM South Africa | Johannesburg

JOB DESCRIPTION

The successful candidate will report to the Head of SME/Channel Segment, and will be responsible for, inter alia, the following:

Key Responsibility: Focused Partner/Territory Engagement Management for SEACOM

Core Tasks:

  • Gain a thorough understanding of the Partner/Territory.
  • Develop & own the key account plan for the partner/territory.
  • Achieve key goals and sales targets per partner/territory.
  • Enter forecasts & sales reports into Salesforce.com.

Key Responsibility: Effective Management of account plans

Core Tasks:

  • Gain a thorough understanding of the customers’ environments and associated needs.
  • Develop & with a plan infiltrate. the partner account effectively in order to map opportunities and potential incentives for the partner account sales teams and in so doing, growing SEACOMs wallet share within the account.
  • Achieve key goals and sales targets per Partner.
  • Enter forecasts & sales reports into Salesforce.com.
  • Engage management team to sponsor and be aligned with the account plans.

Key Responsibility: Generate sales revenue (net cash flow) for SEACOM against agreed targets

Core Tasks:

  • Generate sales opportunities within defined Key Partners/Territories.
  • Manage and close deals, achieve sales revenue and increase profitability (net cash flow).
  • Build and manage key Partner relationships to secure SEACOM’s existing and future sales revenue with specific clients.
  • Ensure management of customer payments (Debtors days.)

Key Responsibility: Effectively manage key partner relationships on behalf of SEACOM

Core Tasks:

  • Develop and manage relationship strategy and coordinate SEACOM contacts with the client in alignment with the client relationship strategies.
  • Identify key decision makers at the highest levels of the client organization (owners, board, CXO) and manages the involvement of SEACOM management in dealing with those.
  • Build and maintain professional client relationships.
  • Oversee the delivery of products/services sold to customers.

Generally do all such things which, although not specifically referred to herein, are necessary and/or required for the due, proper and efficient rendering of the services for the purposes contemplated by this role.

EDUCATION:

  • (Preferable) Degree/Diploma in Marketing or Business Management or equivalent from recognized Tertiary institution

SKILLS, KNOWLEDGE & EXPERIENCE:

  • Sales Methodology (MH, LAMP etc.)
  • Value Based & Solution Selling
  • Complex “Deal Negotiation” Skills
  • Strategic Thinking
  • 5+ years’ experience in the ICT sector
  • Ability to market and sell the SEACOM product/service portfolio
  • In-depth understanding of the current market trends and competitors in the market and associated segment
  • Understanding of Account Management at various senior organizational levels
  • Understanding of Sub-marine, Terrestrial & Satellite Telecommunications market & technology
  • Ability to lead complex negotiations
  • Ability to draft business cases for deals - commercial & technical solution
  • Basic Financial Accounting (CAPEX, OPEX, TCO, NPV etc.)
  • Knowledge/Experience in Telecommunications industry

​REQUIRED KEY COMPETENCIES/ATTRIBUTES:

  • Professional Expertise
  • Information Sharing
  • Listening
  • Emotional Intelligence
  • Customer & Partner Focus
  • Influences and Energizes others
  • Accountable for Results
  • Cross Cultural Competence
  • Collaboration and Teamwork
  • Positive attitude
  • Time management
  • Task driven activity and time management
  • Planning and execution
  • Problem solving

Interested people should please submit an updated and condensed CV by clicking Apply Now.

Why Work With Us?

At SEACOM we’re passionate about connecting people, businesses and their customers. We do this by combining the right ICT infrastructure, technologies and services, and along with our dedicated team we create sustainable solutions that really work.

Our dynamic working environment means that every day can bring new and exciting challenges, giving us the opportunity to grow, adapt, share and learn from ourselves and others.

If this sounds like your kind of business and your kind of people, then apply to join our dedicated team of innovative, inspired and performance driven people today.

why work for us