Join us at SEACOM

The successful candidate will report to the Managing Director: Digital Services, and will be responsible for, inter alia, the following:

Product Development and Planning

• Assist in development of the Five-Year plan of Revenue, revenue driven OPEX and CAPEX
• Develop and manage a product roadmap:
  • Develop and manage a pipeline of Product Initiatives for new products, product enhancements, or cost reduction. This includes the development of business cases with stakeholders that leads to a decision.
  • Manage the implementation of Product Initiatives including managing dependencies and managing stakeholders to RFS
  • Launch Product Initiatives with pricing readiness, margin analysis, approved T&C’s, training of sales, readiness of support functions, sales collateral, sales incentives, and sales target.

Product Management

• Review and assess product performance:
  • Market: Through analysis of individual territories, define targeted segments and related tactics, which include a differentiated value proposition matched to a suitable product.
  • Product Features: Advising on relevant feature enhancements
  • Pricing: Establishing SEACOM price points and tracking movement in the market
  • Costing: Managing costing structures
  • Margin: Responsible entirely for product margins. Tracking and reporting of the margin on products, and the overall success based budget.
• Enable the sales team through:
  • Providing the necessary tools including the pricing tool, marketing collateral and proposal templates
  • Providing market insight. Specific guidance on what to sell to whom and why
  • Providing competitive insight and response tactics
  • Training on the product portfolio, pricing and tools available to sales
  • Developing campaigns through collaboration with marketing to generate sales leads
• Enable the various SEACOM functions to support the products:
  • Provide products & services descriptions ad sales contract documentation
  • Providing the necessary tools including the pricing tool, marketing collateral and proposal templates
  • Enable the various SEACOM functions to support the products:
• Assist management to make decisions on non-standard bids though the production of business cases

Pre-sales and Solutioning

• Increased Sales Conversion Rate
  • Support sales teams in closing deals through tailored technical solutions.
  • Deliver compelling demos, proof-of-concepts (POCs), and proposals.
  • Help qualify opportunities for fit and viability early in the sales cycle.
• High-Quality, Customer-Centric Solutions
  • Design scalable, cost-effective, and technically sound solutions aligned with client needs.
  • Ensure compliance with customer requirements, budget, and timelines.
  • Bridge customer pain points with ICT capabilities (cloud, network, cybersecurity, etc.).
• Accurate Solution Costing and Risk Mitigation
  • Provide reliable cost estimates and risk assessments.
  • Work closely with finance, procurement, and delivery to ensure margin protection.
  • Highlight and manage solution delivery risks during the pre-sales process.
• Reduced Time-to-Proposal
  • Streamline the proposal development process and standardize solution frameworks.
  • Ensure timely submission of high-quality proposals, RFP/RFI responses, and technical designs.
• Innovation and Continuous Improvement
  • Identify and suggest new solution offerings based on market and customer trends.
  • Incorporate emerging technologies (e.g., AI, SD-WAN, SASE, IoT) into solution design.
  • Continuously refine and evolve pre-sales processes and toolsets.
• Pipeline Growth and Technical Strategy Support
  • Contribute to shaping the ICT portfolio and go-to-market strategies.
  • Identify upsell and cross-sell opportunities through deep customer understanding.

Strategic Initiatives  

• Increased Sales Conversion Rat
• Identify and drive projects that lead to market growth
• Identify and drive projects that reduce cost of products
• Architect and build solutions for our existing and prospective Client base

Generally do all such things which, although not specifically referred to herein, are necessary and/or required for the due, proper and efficient rendering of the services for the purposes contemplated by this role

EDUCATION:

• Bachelor's degree in Business, Telecommunications, Computer Science, Engineering, or related field
• An advanced Management degree preferred
• 5+ years of services experience in telecommunications.

SKILLS, KNOWLEDGE & EXPERIENCE:

• 5 years of analytical experience
• Detailed knowledge of ICT and Telecoms technologies
• Experience in Telco Strategy
• Good presentation skills

​REQUIRED KEY COMPETENCIES/ATTRIBUTES:

• Digital Strategy & Innovation
  • Define and lead the digital services strategy, aligning with market trends and customer needs.
  • Develop innovative digital products and packaged solutions (e.g., SaaS, IoT platforms, AI/ML tools, workflow automation).
  • Guide digital transformation programs for clients, acting as a trusted advisor.
• Solution Development & Integration
  • Oversee end-to-end architecture and integration of multi-vendor technologies (cloud, on-prem, hybrid).
  • Lead cross-functional teams to design and deliver scalable digital solutions across industries (e.g., finance, healthcare, manufacturing).
  • Collaborate with partners (OEMs, hyperscalers, ISVs, Infra providers) to build joint go-to-market solutions.
• Client Engagement & Pre-Sales
  • Support sales and pre-sales teams in shaping complex proposals and RFP responses.
  • Engage directly with C-level clients to present digital roadmaps, value propositions, and ROI.
  • Ensure solution alignment with customer business goals and technical environments.
• Team Leadership & Delivery Excellence
  • Manage a multi-disciplinary team including solution architects, product managers, and technical consultants.
  • Promote agile methodologies and DevOps practices for rapid, high-quality delivery.
  • Establish delivery frameworks, reusable components, and accelerators to enhance efficiency.

Interested people should please submit an updated and condensed CV by clicking Apply Now.