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SEACOM South Africa

Key Account Manager

Johannesburg

Key Account Manager

SEACOM South Africa | Johannesburg

JOB DESCRIPTION

The successful candidate will report to the Senior Solutions Sales Specialist, and will be responsible for, inter alia, the following:

Key Responsibility: Focused Customer/Territory Engagement Management for SEACOM

Core Tasks:

  • Gain a thorough understanding of the Customer/Territory
  • Develop & own the Key Account Plan for the Customer/Territory
  • Define key goals and sales targets per Customer/Territory
  • Enter forecasts & sales reports into Salesforce.com

Key Responsibility: Generate Sales Revenue (Nett Cash Flow) for SEACOM against agreed targets

Core Tasks:

  • Generate sales opportunities within defined Key Customers/Territories
  • Responsible and accountable for deals, sales revenue and profitability (net cash flow)
  • Responsible and accountable for building and managing a key customer relationships to secure SEACOM’s existing and future sales revenue with specific clients
  • Ensure management of customer payments (Debtors days)

Key Responsibility: Own Key Customer Relationships on behalf of SEACOM

Core Tasks:

  • Responsible for relationship strategy and coordination of SEACOM contacts with the client in alignment with the client relationship strategies
  • Identify key decision makers at the highest levels of the client organization (owners, board, CXO) and manages the involvement of SEACOM management in dealing with those
  • Build and maintain personal clients relationships
  • Oversee the delivery of products/services sold to customers
  • Carry out any other reasonable and lawful instruction.

Generally do all such things which, although not specifically referred to herein, are necessary and/or required for the due, proper and efficient rendering of the services for the purposes contemplated by this role

EDUCATION:

  • (Preferable) Degree/Diploma in Marketing or Business Management or equivalent from recognized Tertiary institution

SKILLS, KNOWLEDGE & EXPERIENCE:

  • Sales Methodology (MH, LAMP etc.)
  • Complex “Deal Negotiation” Skills
  • Strategic Thinking
  • 10+ years experience in Sales at a senior level
  • Ability to market and sell the SEACOM product/service portfolio
  • Key Account Management at operational & CXO engagement level
  • Good understanding of Sub-marine, Terrestrial & Satellite Telecommunications market & technology
  • Ability to lead complex negotiations
  • Ability to draft business cases for deals - commercial & technical solution
  • Basic Financial Accounting (CAPEX, OPEX, TCO, NPV etc.)
  • Knowledge/Experience in Telecommunications industry

​REQUIRED KEY COMPETENCIES/ATTRIBUTES:

  • Professional Expertise
  • Information Sharing
  • Listening
  • Customer & Partner Focus
  • Influences and Energizes others
  • Accountable for Results
  • Cross Cultural Competence
  • Collaboration and Teamwork

Interested people should please submit an updated and condensed CV by clicking Apply Now.

Why Work With Us?

At SEACOM we’re passionate about connecting people, businesses and their customers. We do this by combining the right ICT infrastructure, technologies and services, and along with our dedicated team we create sustainable solutions that really work.

Our dynamic working environment means that every day can bring new and exciting challenges, giving us the opportunity to grow, adapt, share and learn from ourselves and others.

If this sounds like your kind of business and your kind of people, then apply to join our dedicated team of innovative, inspired and performance driven people today.

why work for us